Returns and Exchange Policy
We hope you love your Society Bikini purchase, but if not no problem! We offer returns for store credit only. We do not offer refunds or exchanges (instead please place a new order). We accept returns within 14 days of receipt of shipment. Store credit may not be used towards shipping. Please note, we do not refund your order's shipping costs. All sale items that are noted FINAL SALE, discounted more than 45% or certain promotional sales are not eligible for return.
Apparel/swimwear must be unworn, unsoiled and in perfect condition. Sanitary strip must be attached to swimwear bottoms. All items must be folded properly and tags must be in place. Apparel/swimwear that has been soiled, mishandled, abused, laundered or missing tags will be returned to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment.
To authorize the exchange process please email us at firstname.lastname@example.org to notify us and include the reason for the return then make sure that your order number is written on the package. Unauthorized returns will be subject to a restocking fee.
Safely package and ship the merchandise (we recommend insuring your package) within fourteen (14) days of receiving your shipment to:
Society Bikini Hawaii
Returns Order #_______
PO Box 343
Wailuku, Hawaii 96793 USA
Please include the packing slip and note which items you are returning and why. We strongly recommend that you obtain tracking or delivery confirmation for your package. Once your package is received, the merchandise will be quality inspected. Returns/exchanges are processed within 5-7 business days of receipt. Society Bikini is not responsible for lost or misdirected returns and exchanges.
Society Bikini values 100% customer satisfaction. We will replace any defective merchandise returned to our office within 14 days of the shipment date. No additional shipping and handling charges will be incurred by the purchaser.
*ALL jewelry purchased is FINAL SALE.
*Some exclusions apply to promotional discounts and pricing. We do not offer price adjustments.
Due to the current health pandemic returns are currently taking a few days longer to process.
A restocking fee of 15% will be charged to any PRESALE or regular orders that cancel beyond 24 hours of placing the original order.By placing an order on www.societybikini.com, customer accepts all terms of this Return/Exchange Policy.